Thank you for taking the time to access the Topytours.com Website (“Site”) operated by Topy tours, LLC. We respect your privacy and will always do our best to protect your personal information.
By visiting our Site directly or through another site, you accept the practices described in this Policy.
We are not responsible for the content or privacy practices on any website that is not managed by Topy Tours, to which our Site links or that links to our Site.
Information is collected from you in many ways on our Site. We collect your information so that we can help provide you with a fun, efficient, and beneficial experience:
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
(a) Registration and booking. Before using certain parts of our Site or booking a package, you will be asked to complete an online account registration form. During registration, you will be prompted to provide us with certain personal information, including but not limited to your name, phone number, email and address. We may also ask you for your country of residence and/or your organization’s country of operation, and for your gender. This kind of personal information is used for billing purposes, to fulfill your bookings, to communicate with you about your booking and our Site, and for internal marketing purposes. If we encounter a problem when processing your booking, your personal information may be used to contact you.
(b) Email Addresses. Several locations of our Site allow you to enter your email address for purposes including but not limited to requesting us to notify you of new booking; to sign up for email newsletters and special offers; or to receive emailed gift certificates.
(c) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
(d) Log Files. As is true of most web sites, our Site’s server automatically recognizes the Internet URL from which you access our Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under the age of 18. If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
(a) Internal Use: We use your personal information to process your booking and provide you with personalized customer service experience. We may internally use your personal information to improve our content and layout, to improve our marketing efforts, and to determine general marketplace information about visitors to the Site. To facilitate such use and the other use described in this Section 2, we may share your information with affiliates under Topy tours, LLC’s control.
(b) Communications with You: We will use your personal information to communicate with you about the Site, your booking, and confirmation. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily postponed your trip due to whether or reason beyond our control) Also, you may submit your email address for reasons such as to request us to notify you of new packages; or to sign up for email newsletters and special offers. If you submit your email address, we will use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we must communicate with you about bookings that you choose to place, you cannot opt out of receiving emails related to your bookings.
(c) External Use. We want to provide you with excellent service and to offer you a great personalized experience. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Topy tours, LLC’s control, except that:
Our Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. When you visit our Site, you access servers that are kept in a secure physical environment contained behind an electronic firewall.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing or telephoning your request to Topy tours at firstname.lastname@example.org or +255764133604. Please do not email us your credit-card number or other sensitive information.